Vol. 8 No. 2 (2025)

Articles

• Technology-Driven Financial Services and the Profitability of Five-Star Hotels in Nairobi City County, Kenya

  Ann Wambui Huria , Dr. Anthony Mugetha Irungu

  1 - 14

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• Assessing the Relationship between Service Reliability and Customer Satisfaction in Restaurants within 3 to 5-Star Hotels in Bujumbura Province, Burundi

  Eric Bakanibona, Sisinio Muthengi, Kipkosgei Bitok

  15 - 28

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