GIOVANNI, G.; SOFIA, D. A. Public Sector Marketing Practices and Service Delivery in Government Agencies in Romania. Journal of Marketing and Communication, [S. l.], v. 2, n. 2, p. 41–51, 2020. Disponível em: https://stratfordjournalpublishers.org/journals/index.php/journal-of-marketing/article/view/464. Acesso em: 7 apr. 2026.