SAWYER, A.; CARSON, B. The Concept of Marketing Practices and Service Delivery in the Public Sector: A Focus on the State of Alabama. Journal of Marketing and Communication, [S. l.], v. 2, n. 2, p. 32–40, 2020. Disponível em: https://stratfordjournalpublishers.org/journals/index.php/journal-of-marketing/article/view/443. Acesso em: 5 apr. 2026.