[1]
Odhiambo, A.A., Gitari, J., Mugaa , L. and Nyambane, H.G. 2025. Relationship Between Training Needs Assessment and Employee Performance Among the Customer Care Agents at Airtel Limited Call Center. Journal of Human Resource & Leadership. 9, 4 (Nov. 2025), 80–91. DOI:https://doi.org/10.53819/81018102t3153.