The Importance of Emotional Intelligence in Leadership
DOI:
https://doi.org/10.53819/81018102t4351Abstract
Emotional intelligence (EI) has emerged as a vital component of effective leadership, enabling leaders to manage their own emotions and those of their team members to foster productive and positive workplace relationships. This paper explores the significance of EI in leadership, defining its key components and discussing how they contribute to crucial leadership outcomes such as decision-making, relationship-building, stress management, and motivation. The five core components of EI - self-awareness, self-regulation, motivation, empathy, and social skills - are interrelated competencies that empower leaders to function effectively in complex social environments. Leaders with high EI tend to have better interpersonal relationships, more effective teams, and improved organizational performance. Empirical studies highlight the positive correlation between leaders' EI levels and employee job satisfaction, commitment, and engagement. Developing EI in leaders requires intentional training, coaching, and supportive organizational cultures. Organizations that invest in cultivating EI competencies within their leadership cadre are more likely to benefit from enhanced employee engagement, job satisfaction, and performance. In today's dynamic and complex environments, emotional intelligence is not just a desirable trait but a critical leadership capability that organizations must prioritize to thrive.
Keywords: Emotional Intelligence, Leadership, Organizational Performance, Employee Engagement, Job Satisfaction.
References
Ahsan, M. J. (2023). The role of emotional intelligence in effective corporate social responsibility leadership. International Journal of Organizational Analysis, 31(8), 75–91. https://doi.org/10.1108/IJOA-01-2022-2873
Alwali, J., & Alwali, W. (2022). The relationship between emotional intelligence, transformational leadership, and performance: A test of the mediating role of job satisfaction. Leadership & Organization Development Journal, 43(6), 928–952. https://doi.org/10.1108/LODJ-06-2021-0274
Bayighomog, S. W., & Arasli, H. (2022). Reviving employees’ essence of hospitality through spiritual wellbeing, spiritual leadership, and emotional intelligence. Tourism Management, 89, 104406. https://doi.org/10.1016/j.tourman.2022.104406
Coronado-Maldonado, I., & Benítez-Márquez, M. D. (2023). Emotional intelligence, leadership, and work teams: A hybrid literature review. Heliyon, 9(10), e12955. https://doi.org/10.1016/j.heliyon.2023.e12955
El Khatib, M., Almteiri, M., & Al Qasemi, S. A. (2021). The correlation between emotional intelligence and project management success. iBusiness, 13(1), 18–29. https://doi.org/10.4236/ib.2021.131003
Fareed, M. Z., Su, Q., & Awan, A. A. (2021). The effect of emotional intelligence, intellectual intelligence and transformational leadership on project success: An empirical study of public projects of Pakistan. Project Leadership and Society, 2, 100036. https://doi.org/10.1016/j.plas.2021.100036
Goleman, D., & Cherniss, C. (2024). Optimal leadership and emotional intelligence. Leader to Leader, 2024(113), 7–12. https://doi.org/10.1002/ltl.20557
Gómez-Leal, R., Holzer, A. A., Bradley, C., Fernández-Berrocal, P., & Patti, J. (2022). The relationship between emotional intelligence and leadership in school leaders: A systematic review. Cambridge Journal of Education, 52(1), 1–21. https://doi.org/10.1080/0305764X.2020.1856322
Görgens-Ekermans, G., & Roux, C. (2021). Revisiting the emotional intelligence and transformational leadership debate: (How) does emotional intelligence matter to effective leadership? SA Journal of Human Resource Management, 19, 1279. https://doi.org/10.4102/sajhrm.v19i0.1279
Harahap, M. A. K., Sutrisno, S., Mahendika, D., Suherlan, S., & Ausat, A. M. A. (2023). The role of emotional intelligence in effective leadership: A review of contemporary research. Al-Buhuts, 19(1), 354–369. https://doi.org/10.21831/albuhuth.v19i1.59513
Lee, C. C., Yeh, W. C., Yu, Z., & Lin, X. C. (2023). The relationships between leader emotional intelligence, transformational leadership, and transactional leadership and job performance: A mediator model of trust. Heliyon, 9(8), e18342. https://doi.org/10.1016/j.heliyon.2023.e18342
Munir, S., Shakeel, M., & Waheed, K. Z. (2023). The importance of emotional intelligence for transformational leaders: A critical analysis. Pakistan Journal of Humanities and Social Sciences, 11(1), 332–339.
Saha, S., Das, R., Lim, W. M., Kumar, S., Malik, A., & Chillakuri, B. (2023). Emotional intelligence and leadership: Insights for leading by feeling in the future of work. International Journal of Manpower, 44(4), 671–701. https://doi.org/10.1108/IJM-08-2022-0475
Wittmer, J. L., & Hopkins, M. M. (2022). Leading remotely in a time of crisis: Relationships with emotional intelligence. Journal of Leadership & Organizational Studies, 29(2), 176–189. https://doi.org/10.1177/15480518221081870
Zhang, W., & Adegbola, O. (2022). Emotional intelligence and public relations: An empirical review. Public Relations Review, 48(3), 102199. https://doi.org/10.1016/j.pubrev.2022.102199