WAINAINA, R. M.; SHAVULIMO, P.; KIAMA, M. Financial Factors Influencing Client Retention in Microfinance Institutions in Kenya: A Case of Kenya Women Microfinance Bank - Nyeri County. Journal of Finance and Accounting, [S. l.], v. 2, n. 1, p. 75–92, 2018. Disponível em: https://stratfordjournalpublishers.org/journals/index.php/journal-of-accounting/article/view/178. Acesso em: 24 sep. 2025.