HABINEZA, E.; ODHUNO, E.; ABUTO, B. Quality Performance and Delivery of Services in the Four- And Five-Star Hotel Industry in Rwanda. Journal of Hospitality and Tourism Management, [S. l.], v. 5, n. 1, p. 14–24, 2022. DOI: 10.53819/81018102t4033. Disponível em: https://stratfordjournalpublishers.org/journals/index.php/Journal-of-Hospitality/article/view/1044. Acesso em: 21 jul. 2025.