KAGUMA, M. M.; KORIR, J.; BOR, T. Social Data and Relationship Quality: The mediating role of Customer Expectations Matter. Empirical Evidence from Five-Star Hotels in Nairobi, Kenya. Journal of Hospitality and Tourism Management, [S. l.], v. 6, n. 3, p. 23–40, 2023. DOI: 10.53819/81018102t2182. Disponível em: https://stratfordjournalpublishers.org/journals/index.php/Journal-of-Hospitality/article/view/1697. Acesso em: 21 jul. 2025.